1. Introduction

Welcome to Travelpro Store! These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or purchase our products.

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information when making a purchase.
  • Use the website only for lawful purposes and in accordance with these terms.
  • Not engage in any activity that could harm the website or its users.
  • Comply with all applicable laws and regulations.

3. Product and Service Description

We strive to provide accurate descriptions of our products, including dimensions, materials, and features. However, we do not guarantee that all descriptions are entirely accurate, complete, or error-free. If you receive a product that does not match its description, please contact us for a return or exchange.

4. Order and Payment Terms

All orders are subject to availability and confirmation of the order price. We accept the following payment methods: Visa, MasterCard, JCB, and PayPal. By placing an order, you authorize us to charge your chosen payment method for the total amount of your purchase, including shipping fees.

Orders are processed within 1-2 business days after payment confirmation. Shipping times vary depending on the selected shipping method:

  • Standard Shipping: Delivered via DHL or FedEx, with an estimated delivery time of 10-15 business days after shipment. Shipping fee is $12.95.
  • Free Shipping: Available for orders over $50, delivered via EMS with an estimated delivery time of 15-25 business days after shipment.

5. Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free returns and exchanges policy. To be eligible for a return or exchange, your item must be:

  • Unused and in the same condition as when you received it.
  • In its original packaging, including all tags and accessories.
  • Returned within 15 days of receiving the item.

Please note that Hard Sided Luggage is non-returnable due to the nature of the material and potential for damage during return shipping.

For detailed instructions on how to return or exchange an item, please refer to our Returns & Exchanges section on the homepage.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Travelpro Store or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from any content on this website without our prior written consent.

7. Limitation of Liability

Travelpro Store shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or the purchase of our products. Our total liability to you for any claim arising out of or related to your use of the website or purchase of products shall not exceed the total amount you paid for the product(s) in question.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising out of or related to these terms or your use of the website shall be resolved exclusively in the courts of the United States.

9. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: [email protected]

Address: 214 Southside Lane, ZACHARY, US 70791